Tag: writing
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When Efficiency Serves the Human Heart
Back at the beginning of my career in the mid-1980s, our community’s largest employer, Eastman Chemical, was going through a transformative process in total quality management. It was based on the management principles that helped Toyota rise from being viewed as an affordable alternative to American-made cars into a global benchmark for reliability, quality, and…
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Don’t Tell Nobody: What Happens When You Bet on an Appalachian
I was saddened to learn of the passing of Roger Ball, the man behind the redevelopment of the Kingsport Mall (now East Stone Commons). Our paths first crossed in 1997. I had just been promoted to Development Services Director at age 35, and Roger had acquired one of Kingsport’s most prominent development sites at the…
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A Lesson in Grace, Learned at Food City
Some of the most important lessons our kids learn don’t come from classrooms, coaches, or report cards. They come from time clocks, name tags, and difficult customers. When our son was 14, we thought it would be a good idea for him to get a part-time job. Our daughter, too—but I’ll save that for another…
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What Would Dolly Do?
Every January, the Tennessee Legislature reconvenes with a flurry of excitement and anticipation. But government isn’t supposed to be exciting; it’s supposed to be practical. That’s why I keep an eye on the periodic “state roundup” newsletters from tax and economic policy watchdogs. They read like a triage report: an $83 million school district hole…
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Powdered Wigs and Coonskin Caps
I found myself thinking about the inaugural nonstop flight from TRI Airport to Washington Dulles in Northern Virginia—and about my daughter-in-law being on that very first plane, returning home with photos of our nation’s capital glowing in Christmas lights. The Capitol dome was illuminated, and monuments stood lit against the winter sky. It was a…
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1948: Appeal to the Great Spirit
Do you ever see a photograph that triggers a memory? Recently, I discovered that Ancestry.com has digitized many of our nation’s yearbooks. In the process, I stumbled on the 1948 Maroon & Grey—my mother’s final yearbook at Dobyns-Bennett. It offers a remarkable window into student life in that era. Twenty school years later, in 1967–68,…
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Of Time and Time Zones
The change to or from daylight saving time always throws me off. It takes a good couple of weeks to feel normal again. I’ve long wished we could settle on one consistent time year-round, but I understand it’s not as simple as it sounds. When I lived briefly in Middle Tennessee, I remember the sun…
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Kingsport: The Family-Friendly City Hiding in Plain Sight
Every year, national magazines unveil another list of “The Best Cities for Young Families.” The latest lineup from House Beautiful features Queen Creek, Arizona; Bozeman, Montana; Littleton, New Hampshire; Plano, Texas; Huntsville, Alabama; Carmel, Indiana; Greenville, South Carolina; and Cary, North Carolina. They’re all described as affordable, family-friendly communities with good schools, growing economies, and…
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Exchange Place: Kingsport’s “Movie Set” With a Real Backstory
This weekend, Exchange Place will be abuzz for the Fall Folk Arts Festival. If you’ve never been, you should consider it. As you drive along Orebank Road through some of Kingsport’s most desirable neighborhoods, a cluster of cabins and buildings suddenly appears like a movie set on the eastern end of the Kingsport Greenbelt. There…
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We Always Rise to the Occasion During Difficult Times
Have you ever thought about the difference between a city and a community? A city is a legally defined, structured entity with the authority to enforce laws. It operates under a charter, with elected officials and public services focused on managing resources and the well-being of its residents. A city has taxing authority. And if…
Kingsport Spirit 